Find quick answers for live event professionals and employers ––– or reach out when you need a hand.
Membership & Pricing
What are the Giggs membership tiers?
What’s included with Giggs Free?
What do I get with Giggs Pro?
What do I get with Giggs Platinum?
Do I need to be Giggs Approved to apply to jobs?
How do I get Giggs Approved?
Can I upgrade to Pro or Platinum before I’m Giggs Approved?
What’s an application boost?
What is 1:1 matchmaking?
Can I cancel my membership?
Do you offer refunds or a free trial?
Community
What happened to Discord?
Can I promote my services in the community?
Can I post job listings in the community?
Can I share industry resources, articles, or links?
How do I report a problem or another member?
Are NDAs and confidential info allowed to be discussed?
Professionals
I’m trying to break into the industry—how do I get approved?
Why isn’t my profile approved yet?
Can I apply to multiple jobs at once?
Why are some job postings anonymous?
How can I make my profile stand out to employers?
Employers
What is Pro Search?
What happens if my job post doesn’t get applicants?
How do I set up an Employer profile?
Can I post jobs anonymously?
How can I post a job on Giggs?
I want to speak to someone about posting jobs.
Can I be both an Employer and a Giggs member?
Do you offer refunds, returns, or exchanges?
Can I cancel my subscription?
